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This chicken ladder is heavy duty, the hook and 4 ladder segments came in 3 seperate boxes. The hook is somewhat flexible at the angle connecting the actual hook to the attachment bars for the ladder attachments, so be sure the ladder lays flat on the roof.. The connectors for the ladder attachments (square couplings) do not fit tight on the round ladder sections, which gives more movement before actually moving the ladder upwards on the roof, so you loose the rigidity of instant movement, ie... you have to lift the ladder up off the roof top higher than you would than if it had rigid connections before you can move it up to flip, or to move it to the side ,this is very apparent with the full 24 feet attached, and handles better the less 6 foot sections you have attached. (granted you can slide the ladder on your new shingles or metal roof but the couplings can be very aggressive toward new roofing, I tried wrapping the ladder pipe with pipe insulation but this elevated the ladder off the roof applying more pressure to the angle iron attached to the hook causing it to flex, and I would assume repeated use like this would weaken the angle rendering it unsafe)
All in all it is a rugged ladder, and works well..
Slateroofwarehouse.com had the best price I could find, Rachel was also very helpful, and I recommend buying from them.